Ultimate Song Bundle Refund Policy
I want you to be fully satisfied with your Ultimate Song Bundle. Here's exactly how refunds and revisions work for this service.
1. Before Production Starts
If you request a cancellation before you've submitted your vocal stems, you're entitled to a full refund, no questions asked.
2. Once Production Has Started
Once your vocal stems are submitted, the 7-day production and revision window begins:
Up to 3 rounds of revisions are included, covering adjustments to the mix, master, or cover art within the original creative direction you provided.
All 3 revision rounds — including your feedback and our turnaround — must happen within 7 days of your vocal stems being received. This window does not pause or restart; it's a fixed 7 days from submission.
Each revision round should include clear, specific feedback (e.g. "vocals too quiet in the chorus," "cover art text too small") — this keeps the process efficient for both of us.
Revisions must stay within the scope of the original song and brief. Requesting a different beat, a different genre/direction, or reworking already-approved sections from scratch counts as new custom work and may require an additional fee, quoted before we proceed.
3. Refund Eligibility
If you're still not satisfied after all 3 included revisions have been completed within the 7-day window, you're eligible for a full refund.
Refund requests must be made within the same 7-day window — once the window closes, the delivered version is considered final and accepted, and no further revisions or refunds are available.
If you don't respond to a delivered revision within the 7-day window, the most recent version is considered approved and final, and refund eligibility ends with the window.
Partial refunds may be issued at my discretion if a refund is requested before all 3 revisions are used (e.g. beat selected but mixing not started).
4. What Happens After a Refund
If you receive a refund:
You forfeit all rights to use, release, distribute, or monetize the song, beat, mix, master, or cover art in any form, including on streaming platforms, social media, or anywhere else — even though you will still have the MP3 file(s) in your possession.
The exclusive beat license (if applicable) is revoked and the beat returns to my catalog.
Releasing or distributing any part of a refunded project is a violation of these terms and may result in a takedown request and/or further action.
5. After Final Delivery (No Refund Requested)
Once the 7-day window closes without a refund request, or once you've indicated approval, the purchase is final. The exclusive beat license is fully granted to you at that point, and standard non-refundable terms below apply.
6. Non-Refundable Situations
Refund or revision requests made after the 7-day window has closed
Change of mind after final files are approved or the window has closed
Delays caused by late vocal stem submission or late feedback that push things past the 7-day window — the window is fixed and does not extend
Once exclusive beat rights are granted (post-window), they cannot be revoked or refunded
Requests for revisions outside the original brief or beyond the 3 included rounds, unless purchased separately
7. Fair Use & Our Rights
I'm committed to delivering a great final product and will always work in good faith within the included revisions and window. That said, I reserve the right to:
Decline further revisions or end the engagement (with a prorated refund only for any undelivered stage of work) in cases of abusive, harassing, or excessively unreasonable communication.
Treat a chargeback or payment dispute filed at any point as forfeiting any right to further revisions, files, or use of delivered materials, under the same terms as Section 4 above. I'll always try to resolve concerns directly first — please reach out before disputing a charge.
8. How to Request a Refund or Revision
Email controlgangprivate@gmail.com or text +38268225226 within 48 hours of any delivery or concern, with your order details and what you'd like adjusted. I respond within 24 hours.
9. Questions Before You Buy
Not sure how this works for your situation? Message me first at controlgangprivate@gmail.com or +38268225226 — I'm happy to walk you through it before you purchase.
